Shipping

We will process your order soonest possible, usually within 4 to 5 working days. We use Singapore Post ("SingPost") for shipping to both Singapore & International addresses.

To check the status of your Local or International mail, enter your tracking number here.

Shipping Within Singapore

Normal Mail (without tracking)

We offer free local postage without tracking for all orders shipped within Singapore. We are not liable for any missing order via Normal Mail. Delivery within 3 working days after we process your order.

SmartPac (with tracking)

SmartPac is a prepaid trackable mailing service offered by SingPost. There will be a flat rate charge of $3.20 for all orders via SmartPac. Packages will be delivered to your letter box. Delivery within 2 working days after we process your order.

We offer Free Local Delivery with SmartPac for final order value of $120 and above.

Please note that SingPost only collects and process your orders on Mondays to Fridays excluding weekends and public holidays.

FREE International Shipping for order value more than USD$150 (with tracking)

We offer Free International Delivery with tracking for final order value of SGD$200/USD $150 (depends on exchange rate) and above.

All international orders will be shipped via SingPost International Registered Air Mail service with tracking (Door-step delivery, recipient signature required).

Shipping to overseas address will take about 6 to 14 working days. To check on time taken to deliver to you, please follow this link and click on "Delivery Time" under "Registered Service (International)" > Ordinary Mail Air

Please note that due to the COVID-19 situation, there may be delays for international shipments out of Singapore and some countries may be affected by International Service Suspension. Please Click here for more updates.

CUSTOMS DUTY / GOODS & SERVICE TAX

The buyer is responsible for any taxes, customs charges and duties incurred on their purchases or shipment of the item that are determined by the customs agency within the destination country. More information can be obtained by contacting your local customs office. We are not responsible for any delayed parcels due to customs clearance.